Bob Berry Real Estate (ABN 71 001 489 274) is committed to complying with its obligations under the Privacy Act 1988 (Cth).
This Website Privacy Policy applies to the extent we collect, use and disclose personal information in connection with this website. Our broader agency’s privacy policy is available on www.bobberry.com.au. This policy may be updated by posting a revised version on our website.
What information do we collect?
Personal information is information about you which can be used to identify you, such as name, address, email address, date of birth, gender, employment, contact phone numbers, payment details, property details, and proof of identity documents.
This information is collected from you on a voluntary basis and upon consent from you only.
Collection of information will be based on your relationship and circumstances in which we do business with you.
We will collect this information when you:
- Make an enquiry with us about our listed properties or services we provide, including in person, over the phone or online.
- When you subscribe to communications such as market updates, newsletters, or any other publications we make.
- When you provide feedback, comment or make suggestions, complete a survey, or enter a competition.
- When you visit an open for inspection of one of our listed properties.
- When you apply for a job or are an employee, supplier or contractor doing business with us.
Why do we collect this information?
We may collect, hold, use, and disclose your personal information for the following purposes:
- To respond to your enquiries about our services, property listings.
- To distribute marketing and other communications such as newsletters or market updates
- To provide support, seek feedback, investigate and respond to enquiries.
- To Facilitate sales and leasing transactions, verify your identity, process payments and conduct credit checks.
- To support business operations including HR management and business decisions.
- To maintain records and comply with our legal obligations.
Automated Decision Making (ADM)
We do not make decisions that significantly affect individuals solely using automated decision making. If this changes, we will update this policy to describe the types of personal information used and the kinds of decisions made.
Information disclosed
We use and disclose personal information only for the purposes for which it is collected, including providing services and customer support, maintaining and updating our records, verifying information, and providing information as authorised or required by law.
Overseas disclosure
Some of our service providers and industry specific platforms and program providers may have servers based overseas in various countries, we require all those whom we use and store data in have the appropriate protection and are in line with our privacy policy.
Anonymity and pseudonyms
You can browse our website without identifying yourself, but some services may not be available if you are anonymous or use a pseudonym.
Cookies
A cookie is an electronic token that is passed to the user’s browser which passes it back to the server whenever a page is sent to the user. Our servers may generate cookies which are used to keep track of the pages that users have accessed while using the website. The cookie also allows data to be inputted into a form or template and temporarily stored until the user chooses to save that form or template. Cookies generally remain on the user’s computer even after an internet session is ended and the computer rebooted. The cookie can be read by the server that placed it there during a subsequent visit to that same server. Their exact behavior is server specific.
When users visit this website, our server may log certain information, including the type of browser and operating system the user is using, the top level domain name (for example .com, .net, .au, etc), the address of the referring site (for example, the previous site visited), the server’s IP address, the date and time of visit and the address of the pages accessed and the documents downloaded. This information is generally only for internal statistical analysis and system administration purposes.
Any other information supplied to us (for example, if a user sends an email or enters any personal information into our website) is treated in accordance with this Privacy Policy.
Information security
We take reasonable steps to protect all information which we hold (including personal information) from misuse, loss, and unauthorised access, modification or disclosure.
We may store information about you in cloud or other types of networked or electronic storage. As electronic or networked storage can be accessed from various countries through an internet connection it is not always practical to know in which country personal information about you may be held.
Where appropriate, we use secure transmission facilities. However, no transmission of information over the internet can be guaranteed to be completely secure and we do not warrant the security of any information transmitted to us over the internet.
Links to other websites
Our website may contain links to other websites. Their privacy practices and content are not covered by this policy. Please ensure you have read and understood their individual Privacy Policy details.
Marketing and opt‑out
We may use personal information (excluding sensitive information) for marketing about our properties and services unless you opt out. All emails include an unsubscribe option. We do not use sensitive information for marketing without consent.
Accessing and correcting your personal information
Users of the website whose information we either collect, use or disclose have the right to request access to any personal information held by us which relates to them, unless we are permitted to withhold that information. We may charge a reasonable fee where access to personal information is provided. Any requests for access to a user’s personal information should be made in writing to the Privacy Officer (details specified below). The user also has the right to request the correction of any personal information which relates to them that is inaccurate, incomplete, irrelevant, misleading or out-of-date.
If the user requires any further information about our management of personal information or has any queries or complaints, they should contact:
The Privacy Officer
Po Box 767, DUBBO NSW 2830
Tel: (02) 6882 6822
Email: admin@bobberry.com.au
The Office of the Information Commissioner can be contacted as follows:
| Phone enquiries | 1300 363 992 Mon–Thurs 10am–4pm AEST/AEDT |
| Online enquiries | Enquiry form |
| Post | GPO Box 5288 Sydney NSW 2001 |
| Fax | +61 2 9284 9666 |
Acceptance of this Privacy Policy
By using this website, accessing any of our products, services or features, the user acknowledges that it has read, understands and accepts this Privacy Policy and the permissions to collect, use and disclose personal information, and the user authorises us to collect, use and disclose, in accordance with the Act, their personal information for the purposes specified in this Privacy Policy.